KUBOTA AGRI FRONT
Agricultural Learning Facility

Q1.What is Kubota Agri Front like?

A1.KUBOTA AGRI FRONT is an agricultural learning facility to enjoy learning about the appeal and potential of food and agriculture. The concept is a place to connect with people who dream of a better future for food and agriculture.

Q2.What can I experience there?

A2.We offer two course programs. The AGRI FRONT course allows you to visit the KUBOTA AGRI FRONT facility for about 30 minutes (excluding the AGRI QUEST experience). The AGRI QUEST course offers a 80-minute experience, including a tour of the Kubota Agri Front facility and participation in the agricultural management game "AGRI QUEST".

Q3.Do you sell agricultural machinery?

A3.We do not sell agricultural machinery at the facility. For inquiries about products, please refer to our website.

Q4.Are there activities that can be enjoyed by infants and children?

A4.We have the AGRI QUEST course, which is specifically designed for elementary school students from 4th grade and above. It includes a 80-minute experience where participants can visit the Kubota Agri Front facility and play the agricultural management game "AGRI QUEST". For preschool children and elementary school students below 4th grade, they can visit the facility for 30 minutes with a guardian.

Q1.Is there parking/bicycle parking?

A1.Please use the general parking and bicycle parking areas in the F Village.
Check their website for more information.
Please note that parking bicycles in front of the facility is not allowed.

Q2.Where is the taxi stand?

A2.The taxi stand is located near the Coca-Cola Gate of Escon Field(near the shuttle bus stop to Kitahiroshima Station). Please refer to their website for shuttle bus information.

Q3.Are there any landmarks?

A3.There is a glass-walled building with the Kubota symbol in Sawa area of the F Village.

Q1.How much is the admission fee?

A1.Some areas of the facility, such as the cafe, can be used without a tixket, but if you wish to participate in a course, you will need to purchase a ticket. The AGRI QUEST course, which includes a facility tour and the agricultural management game "AGRI QUEST" for 80 minutes, costs 300 yen. The AGRI FRONT course, which is a facility tour only, costs 100 yen. For more details, please visit our website.

Q2.Where can I buy tickets?

A2.You can purchase tickets in advance on our website or buy on-the-day tickets at the ticket counter if there are available slots in the course schedule. We recommend making online reservations and purchases in advance for smooth entry on the day.
Please check the following for online ticket reservations and purchases:
1. Ticket sales site for individuals (up to 19 people)
2. Inquiry form for groups of 20 or more
・AGRI QUEST course (80 minutes)
・AGRI FRONT course (30 minutes)
3. Inquiry form for business and educational visits
4. Inquiry form for school and educational institutions

Q3.Is advance reservation required?

A3.Some areas of the facility, such as the cafe, can be used without advance reservation. If you wish to participate in a course, you can purchase on-the-day tickets if there are available slots in the course schedule. For groups of 20 or more, we recommend making advance reservations. Individual reservations for up to 19 people can be made from 2 weeks prior to the visit until the day before. For groups of 20 or more, business and educational visits, and school and educational groups, advance reservations can be made up to 15 days before the visit.

Q4.Can I change or cancel a reservation?

A4.Cancellations are possible. Please cancel your purchased ticket through the "Purchase History" section on the Online ticket website. If you want to make changes, you cannot directly modify the purchased ticket so please cancel the purchased ticket and make a new reservation for your desired date and time. However, please note that cancellations for individuals (up to 19 people) are only allowed until the day before the scheduled visit. For groups of 20 or more, business and educational visits, and school and educational groups, please contact us by replying to the confirmation email you received at the time of reservation. However, cancellations for these groups are only allowed up to 15 days before the reservation date.

Q5.Is there a waiting list for cancellations?

A5.We do not have a waiting list for cancellations. If there are available slots in the course schedule on the day of your visit, you can participate by purchasing on-the-day tickets at the ticket counter.

Q6.Can I leave and re-enter during the visit?

A6.If you participate in a course, as it is a guided tour program, you cannot leave and re-enter during the tour. However, if there is an unavoidable reason (such as feeling unwell), you may exit and re-enter the course. In that case, a staff member will accompany you until you rejoin the tour.

Q7.Can I bring my pet?

A7.Guide dogs, hearing dogs, and assistance dogs are allowed to enter the facility, but pets are not allowed. Please refrain from tying them outside the facility or in the pathways for safety reasons.

Q8.Can I take photos or videos inside the facility and use them on social media?

A8.Photography, recording (audio/video), and use on social media are not allowed during the guided course program. Taking photos at the entrance allowed, but please be considerate of other visitors and ensure that they are not included in the photos. When posting photos (from the entrance) on social media, please make sure that other visitors are not visible in the photos.

Q9.Can I participate the course if I'm late for the reserved time?

A9.Due to the guided tour program, self-guided tours are generally not available.

Q10.Can I bring food and drinks into the facility?

A10.Only if you participate in a course, you can bring a water bottle and drinks with caps. However, you cannot bring them to the facility's cafe or free areas.

Q11.Is there an ATM?

A11.There is an Aeon Bank ATM near the Escon Field Tower 11 gate. (Please note that there may be an entrance fee on game days.)

Q12.Is there a convenience store?

A12.There is a convenience store on Ballpark Street, about a 10-minute walk towards Kitahiroshima Station.

Q13.Is there a kids' space?

A13.We do not have a kids' space. However, we have a kids' toilet and a nursing room.

Q14.Is there a smoking area?

A14.We do not have a smoking area. Please use the designated smoking area in the F Village.

Q15.Is self-guided tour allowed?

A15.Some areas of the facility can be freely accessed, while other areas require paid admission by participating in a course.

Q16.Is it accessible for wheelchair users?

A16.Wheelchair users can access the facility, but please note that the routes may differ for some courses.

Q17Is wheelchair rental available?

A17We do not provide wheelchair rental. If you need temporary use of a wheelchair, please inquire at the ticket counter.

Q18Can I store my luggage?

A18If you participate in a course, you can use lockers. We can also store large suitcases at the reception, but we cannot keep valuables.

Q19Can I bring baby food?

A19You can bring baby food. Please use the cafe inside the facility. However, you cannot bring it to the areas covered by the course.

Q20Is there a nursing room?

A20We have one nursing room.

Q21Is there multilingual assistance available?

A21Some exhibits have English explanations.

Q23Can I pay with cash?

A23Cashless payments are accepted.

Q24How many restrooms are there? Are there multipurpose or accessible restrooms?

A24There are 3 male and 3 female toilets, as well as one small child toilet. There is also one multipurpose toilet.

Q25Can I make cashless payments?

A25We accept various forms of non-cash payment, including credit cards (VISA, MasterCard, JCB, American Express, Diners Club, DISCOVER, UnionPay), electronic money (iD, Rakuten Edy, nanaco, WAON, QUIC Pay, transportation IC cards *excluding SAPICA), and 2D barcode payments (au PAY, d Payment, Bank Pay, Yucho Pay, PayPay, MerPay, Rakuten Pay, WeChat Pay, Alipay+, UnionPay).

Q26Are there discounts for people with disabilities?

A26Individuals with disability cetification cards and one accompanying person are eligible for free admission. Please present your disability cetification card (Physical Disability Certificate, Child Disability Certificate, Mental Disability Certificate) upon entry. Free admission may not be granted without presentation of the cetification card.

Q27Can I use gift vouchers or travel support coupons?

A27Currently, we do not accept any vouchers and coupons services.

Q28Can I purchase souvenirs?

A28We sell merchandise at the cafe inside the facility.

Q29Where can I buy drinks?

A29You can purchase drinks at the cafe inside the facility. There are no vending machines available. If you participate in a course, we recommend bringing a water bottle or other drinks for heatstroke prevention. However, please note that items that are prone to spillage (without lids, etc.) may not be allowed to be brought in.

Q30Are there any prohibited items to bring?

A30Entry with insects, pets, or items that may hinder the experience, such as golf clubs, bats, or floating balloons, is not permitted. We also cannot store such items, so please be aware. However, guide dogs, hearing dogs, and assistance dogs are allowed to enter. Please inform the reception upon entry.

Q31Can I bring drinks purchased at the cafe?

A31Items that are prone to spillage (without lids, etc.) may not be allowed to be brought in.

Q1.Is there an age restriction for visitors?

A1.AGRI FRONT course is available to all customers. AGRI QUEST course is targeted towards elementary school students from 4th grade and above.

Q2.Can children participate the course alone?

A2.Preschool and children up to 3rd grade of elementary school are requested to participate with a guardian. Children from 4th grade and above can participate alone.

Q3.How long is the course duration?

A3.The AGRI FRONT course takes approximately 30 minutes, and the AGRI QUEST course takes approximately 80 minutes.

Q4.Is there a capacity limit for the courses?

A4.The AGRI FRONT course has a capacity of 20 participants, and the AGRI QUEST course has a capacity of 40 participants.

Q5.Is it possible to participate if the capacity limit is exceeded?

A5.Due to the limited capacity, participants will be divided into different time slots. For example, one group of 40 participants at 11:00 AM and another group of 40 participants at 12:30 PM. Please contact us through the inquiry form for more information.

Q1.What crops are being cultivated?

A1.As of April 2023, the crops being cultivated are asparagus, strawberries, tomatoes, and leaf lettuce.

Q2.Are there any outdoor exhibits?

A2.There is also a Potager Garden in the exterior area, which is a garden where you can experience the connection between food and agriculture. "Potager" means "kitchen garden" in French.

Q1.Can I participate in the course as a school classes or field trips?

A1.Please consult us through the dedicated inquiry form from our website for more information.

Q2.How many people can participate in each course as a group?

A2.The AGRI FRONT course has a capacity of 20 participants, and the AGRI QUEST course has a capacity of 40 participants.

Q3.Can I visit the facility before using it for a group visit?

A3.For school and educational institutions, teachers can visit the facility in advance (up to 5 people, free of charge).

Q4.Are there any group discounts?

A4.Currently, there is no group discount available.

Q5.Is there a parking area for large buses?

A5.We do not have a parking area for large buses. Please use the bus parking area in F Village and make a reservation in advance. Please check the F Village website for more details.

Q6.Is there an umbrella storage area for groups?

A6.We have umbrella stands for group use. In case of rain, we will provide umbrellas for waiting, but please note that there is a limited number of umbrellas available for large groups.

Q7.Is there a lunch area for large groups?

A7.We have STUDIO area available with a maximum capacity of 40 people. Please indicate whether or not you require a lunch venue in the inquiry form or the dedicated inquiry form for school and educational institutions. However, please note that there is a limited capacity, and it may not be available. Please contact us for more information from our website.

Q8.Is there a storage area for group belongings?

A8.If you choose to have lunch in the STUDIO, there is a space available for you to leave your belongings except for valuables. We also provide lockers for participants in the course, but for groups with large luggage, we can keep them at the reception. If necessary, please inquire at the reception.

Q9.Do chaperones need to pay the admission fee?

A9.We takes 100 yen for the admission fee.

Q10.Is it possible for school groups to visit for observation?

A10.It is possible. Please provide the desired date and time for the visit through the inquiry form from our website (up to 5 people, free of charge). We can also discuss the details during the visit for observation. Please consult with the reception upon arrival.

Q11.I want to use it as part of my learning, are there any worksheets available?

A11.For the AGRI QUEST course, we provide worksheets for the agricultural management game. However, we do not provide worksheets for pre-learning purposes.

Q1.Is advance reservation required? Can I make a reservation?

A1.Some areas of the facility, such as the cafe, can be used without advance reservation. If you wish to participate in a course, you can purchase on-the-day tickets if there are available slots in the course schedule. Please check our website for more information on advance online ticket reservations and purchases.

Q2.When can I buy tickets?

A2.Individuals (up to 19 people) can make reservations and purchases from 2 weeks before the planned visit date until the day before. For groups of 20 or more and business/educational purposes, reservations and purchases can be made from 3 months before the planned visit date until 15 days before.

Q3.Can children join the course alone?

A3.The AGRI FRONT course is available to all customers. The AGRI QUEST course is specifically designed for elementary school students from 4th grade and above. Preschool and children from 1st to 3rd grade of elementary school are required to be accompanied by a guardian. Children from 4th grade and above can participate alone.

Q1.Where can I buy tickets? Can I make advance reservations?

A2.You can purchase tickets in advance on our website or buy on-the-day tickets at the ticket counter if there are available slots in the course schedule. We recommend making online reservations and purchases in advance for smooth entry on the day.
Please check the following for online ticket reservations and purchases:
1. Ticket sales site for individuals (up to 19 people)
2. Inquiry form for groups of 20 or more
・AGRI QUEST course (80 minutes)
・AGRI FRONT course (30 minutes)
3. Inquiry form for business and educational visits
4. Inquiry form for school and educational institutions

Q2.When can I buy tickets?

A2.For individuals (up to 19 people), the reservation and purchase period is from 2 weeks before the planned visit date until the day before. For groups of 20 or more and for business and educational visits, the reservation and purchase period is from 3 months before the planned visit date until 15 days before.

Q3.Is a refund possible?

A3.Refunds on the day of the visit are generally not accepted. For cancellations and refunds of pre-purchased tickets, please check the "Purchase History" section on the ticket sales website.

Q4.Can I change the tour time if I'm late?

A4.Changes and cancellations on the day of the visit are not possible. If you wish to participate in a different time slot on the same day, please purchase additional on-the-day tickets.

Q5.Are there on-the-day ticket sales?

A5.On-the-day tickets are sold at the ticket counter until just before the start of each course. However, please note that on-the-day tickets may be sold out depending on the situation, so we recommend advance online reservations and purchases.

Q6.Can I cancel an advance reservation?

A6.Cancellations are possible for online tickets purchased in advance. Please cancel your purchased tickets through the "Purchase History" section on the "Online Ticket" page. However, please note that cancellations for individuals (up to 19 people) are only allowed until the day before the scheduled visit.

Q1.I would like to know the operating hours of the store.

A1.The cafe's operating hours are from 10:00 AM to 5:00 PM (last order at 4:30 PM). The regular closing day is every Monday. If Monday is a public holiday, the closing day will be on Tuesday.

Q2.Is it possible to make seat reservations in advance?

A2.Seat reservations in advance are not accepted as a general rule because of the limited number of seats.

Q3.Can the store accommodate group usage?

A3.Group usage is possible if there are available seats. Reservations are not accepted, so seating will be provided on a first-come, first-served basis. Please contact the facility for group inquiries form from our website.

Q4.Are assistance dogs and pets allowed inside?

A4.Assistance dogs, guide dogs, and hearing dogs are allowed inside. However, other pets are not permitted.

Q4.Is there parking space available?

A4.Please use the general parking lot and bicycle parking lot in F Village. For parking information, please refer to F village website. Please note that parking in front of the facility is not available for bicycles.

Q5.Is Wi-Fi available inside the cafe?

A5.Wi-Fi is not available inside the store.

Q6.Where can I find information about allergies?

A6.Please refer to the CAFE page on the our website for allergy-related information.

Q7.Is it possible to discuss allergy accommodations?

A7.We do not separate the cooking of food containing allergens from food that does not contain allergens. Therefore, even if a menu item appears to be free of allergens, there is a possibility of cross-contamination during the cooking process, which may cause allergic reactions. We apologize for any inconvenience and kindly ask for your understanding before using our services.

Q8.Do you offer options for vegan or vegetarian diets?

A8.We do not offer specific items for vegan or vegetarian diets at the cafe.

Q8.Is takeout available?

A8.Some food and drink items are available for takeout. Gelato is available for takeout as well.

Q9.Do you offer delivery services?

A9.We do not offer delivery services or home delivery from the cafe.

Q10.Do you have a lunch menu?

A10.There are no specific lunch menus based on time slots.

Q11.What payment methods other than cash are accepted?

A11.Accepted payment methods other than cash include credit cards (VISA, MasterCard, JCB, American Express, Diners Club, DISCOVER, UnionPay), electronic money (iD, Rakuten Edy, nanaco, WAON, QUIC Pay, transportation IC cards *excluding SAPICA), and 2D barcode payments (au PAY, d Payment, Bank Pay, Yucho Pay, PayPay, MerPay, Rakuten Pay, WeChat Pay, Alipay+, UnionPay).

Q12.Can I use gift cards (JCB, VISA, UC, DC, UFJ, Amex, Diners) at the store?

A12.Unfortunately, gift cards (JCB, VISA, UC, DC, UFJ, Amex, Diners) cannot be used.

Q13.Are there child seats or tables available?

A13.Child seats are available. Please feel free to ask the staff for assistance.

Q14.Is smoking allowed? Is there a designated smoking area?

A14.The cafe is entirely non-smoking. The use of electronic cigarettes and heated tobacco products is also not allowed.

Q15.Is it possible to only use the cafe?

A15.It is possible to use the cafe without participating in the exhibition area. However, if you wish to participate in a course within the exhibition area, separate ticket purchase is required.

Q15.Can I use flyer coupons or coupons distributed by the store only?

A15.The usability of coupons depends on the type of coupon. Please check the usage instructions stated on the coupon for details.

Q16.Are you hiring for part-time positions at the store?

A16.Currently, we are not hiring for part-time positions.